Shipping policy
At Kivara, we work hard to get your order to you as quickly as possible. Please review our shipping details below.
Processing Time
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All orders are processed within 1–2 business days.
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You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times (United States)
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Standard Shipping: 5–8 business days
(Business days do not include weekends or holidays.)
Shipping times may vary slightly due to high order volumes, carrier delays, or other factors outside our control.
Order Tracking
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Once your order ships, you will receive a tracking number via email.
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You can track your order using the link provided in the email.
Delays & Lost Packages
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While we do our best to ensure timely delivery, we are not responsible for delays caused by the carrier.
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If your package appears lost or stuck in transit, please contact our support team so we can assist you.
Contact Us
If you have any questions about shipping or need help tracking your order, reach out to us at:
📧 info@kivara.co